I went back inside and they got the mechanic and manager. When I get into the car, The engine light was on and a message that "Reduced Propulsion" was on the screen.
Reluctantly I said go ahead.įast forward, approx 1 week later they called and said "they fixed the problem and it's ready to go".
#Rusty wallace chevrolet plus
So a few days later a Rusty Wallace Chevrolet guy called me and stated "we can not get into the computer to fix the recall so were going to have to unlock the computer which is going to cost $128 plus tax ($138). I tried to use AAA, but that is a whole different complaint for a different post. I actually had it towed there because it was showing that it was started but kept saying "shift to park" and was starting. I actually had it towed there because it was showing that it was started but kept saying "shift to park" it to Rusty Wallace Chevrolet in Clinton TN.
Needless to say if this dealership was selling the the secret to eternal life I’d still choose not to purchase it especially from Clay Foust.Rusty Walace Chevrolet: I had a recall on my car and took it to Rusty Wallace Chevrolet in Clinton TN. You’ve made me a stay away customer for life and I really will enjoy telling all the people in Clinton about your practices. Thank you Clay for being the two faced crook of a salesman you are and working for a no count dealership that turns their back on their customers and doesn’t follow policies.
We went to the dealership only to find out Clay had already sat down with another customer to run the numbers and decided he was goin to have us wait and see if the new buyer could purchase the vehicle. The salesman Clay Foust told us that we were the first booked to see it on appointment and it wouldn’t be necessary. We told this salesman to book our appointment to run the numbers and do we need to put a deposit down on it. My wife and I called the dealership specifically wanting a certain vehicle. This was by far the worst dealership I’ve ever walked into no competent salesman apparently and they definitely know nothing about taking care of the customers at their establishment. Your AWESOME! GOOD FOR NOTHING CROOKED THIEVES! Thanks RUSTY WALLACE CHEVROLET in Clinton TN for doing HONEST business for people. The Manager said he doesn't think they need to refund the money because they worked on the car and was owed that money.,MM,KM Long story short they wouldn't give me the refund so I pain $138 for NOTHING. I call Rusty Wallace Chevrolet today and tell them what happened and said I need a refund of the $138 that I paid for them to fix my car. So I have it towed to Reeder since they will need to fix the control module. So I drive it to work and when I get in it to leave, low and behold, It won't start and is doing the same exact thing it was doing before I took it to Rusty Wallace. They said Reeder Chevrolet can take care of and it should be covered by a warranty. The manager looked up the codes and said it's the power module above the battery and they are not certified to do that (which is fine).
Rusty Walace Chevrolet: I had a recall on my car and took it to Rusty Wallace Chevrolet in Clinton TN.
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